Affective roles for agents in local government corporate real estate projects
conference contribution
posted on 2024-07-11, 08:31 authored by Chris Heywood, Greg Missingham, Russell KenleyCorporate real estate (CRE) projects require, among other things, the navigation of a psychological 'Affective domain' because there are subjective evaluations of the projects and their management. Australian local government CRE research reveals that agents of CRE management (CREM) playa role in delivering positive affective assessments of the outcomes of CRE projects. Two projects are illustrative of these roles. One role was in the first project's design team's commission to consult, design and communicate on behalf of CREM. Qualitative analysis allows evidence of affect to be traced across each stage of this commission, including the management of affect to provide positive assessments. The second role is an internal organizational agent that buffers facility users' affective responses. Considering agents' roles in the psychological of managing CRE conceptually advances the field's understanding of how to deal with and achieve positive subjective assessments of CRE and its management.
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9781842193570Conference name
Construction and Building Research Conference of the Royal Institution of Chartered Surveyors, COBRA 2007Publisher
Royal Institution of Chartered SurveyorsCopyright statement
Proceedings Copyright © 2007 RICS, Georgia Tech and the contributors. This paper Copyright © 2007 The authors. The published version is reproduced in accordance with the copyright policy of the publisher.Language
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