Challenges of creating a network-level performance measurement system for SME networks

There has been hardly any research about the management tools and the holistic performance measurement systems which are very important when managing SME networks. The present study is based on two different perspectives to produce added value to discussion on networking. These perspectives are a system view and a view that considers networks as entities. In the present study, the main objective is to create and operationalise a network-level performance measurement system for SME networks. The second objective is to analyse a case network by the means of this performance measurement system. The third objective is to discuss the challenges of building this kind of network-level performance measurement system.