Emotion work, conflict, and family business performance

Due to the inherent overlap of family and business, family members who work in family businesses (family co-workers) experience unique interactions and relationship dynamics. Such interactions and relationships among family co-workers are critical to the performance of the family business. By using the lens of emotion work and organizational conflict, this paper develops propositions exploring how emotion work and emotion regulation patterns influence the team dynamics in the family business. By extending the emotion work literature to the complex and understudied context of family businesses, this paper contributes to the emotion work and family business literatures. Further, this paper also identifies links between emotion work strategies and conflict patterns, contributing to the team literature.