Evolution of a staff development program in promoting quality online teaching

This paper describes a case study analysis of the evolution of an academic professional development program, related to the use of WebCT in teaching programs. It also discusses the changing nature of the staff developer role. The training program begins with face-to-face workshops, covering pedagogical issues as well as technical and practical aspects of the software. The workshop series has matured in its format and content in response to staff requirements and demands, as well as software upgrades. This paper describes the ongoing evolution of the workshop program, and discusses the changes the staff developer role has undergone, in relation to operational initiatives and contributions to organisational policy development.