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Three is a crowd? Our experience of testing large-scale social software in a usability lab

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conference contribution
posted on 2024-07-12, 11:41 authored by Dana McKay, Wally Smith, Shanton Chang
'In the wild' testing has been the cornerstone of HCI in past attempts to create large scale social software, such as conference software. Conversely mobile software is frequently tested in a lab environment, thus banishing typical context of use. In this paper we present our attempt at merging the two approaches for conference social software. We tested in the lab, but attempted to replicate some of the social context of field-based testing. We report our learnings and propose future research for this type of hybrid testing.

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PDF (Accepted manuscript)

ISBN

9781450336734

Journal title

OzCHI 15: Annual Meeting of the Australian Special Interest Group for Computer Human Interaction, Being Human, Melbourne, Australia, 7-10 December 2015 / Bernd Ploderer, Marcus Carter, Martin Gibbs, Wally Smith, Frank Vetere (eds.)

Conference name

OzCHI 15: Annual Meeting of the Australian Special Interest Group for Computer Human Interaction, Being Human, Melbourne, Australia, 7-10 December 2015 / Bernd Ploderer, Marcus Carter, Martin Gibbs, Wally Smith, Frank Vetere eds.

Publisher

ACM

Copyright statement

Copyright © 2015 The author(s). Publication rights licensed to ACM. The accepted manuscript is reproduced in accordance with the copyright policy of the publisher.

Language

eng

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