Allocating social housing

This paper is about allocations processes in Australian social housing. It is the first report from a project designed to document the state of practice in Australian social housing allocations systems, and to provide ideas and data both from Australia and overseas to facilitate allocations systems reform in response to a changing social housing context. In particular, the project will examine the role of choice, discretionary decision making, and the use of multiple allocations systems within a single social housing agency.