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How do ICT project managers manage project knowledge in the public sector? An empirical enquiry from the victorian public Sector in Australia

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posted on 2024-07-10, 00:18 authored by Yakub Karagoz, Axel KorthausAxel Korthaus, Naomi Augar
Projects are temporal organisation forms that are highly knowledge-intensive and play an important role in modern public (and private) sector organisations. The effective and efficient creation, dissemination, application and conservation of relevant knowledge are a critical success factor in the management of projects. Yet, project management (PM) and knowledge management (KM) are two distinct disciplines. This paper explores the relationship between PM and KM by analysing the literature at the intersection of those disciplines and presenting the empirical results of a case study of the Victorian Public Sector (VPS) in Australia. A series of 14 interviews were conducted to explore how ICT project managers manage project knowledge across the departments of the VPS. Findings show a strong preference among the participants for informal, face-to-face interactions and agile approaches to facilitate knowledge transfer and creation in ICT project environments.

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ISSN

1449-8618

Journal title

Australasian Journal of Information Systems

Volume

20

Pagination

19 pp

Publisher

Australasian Association for Information Systems (AAIS)

Copyright statement

Copyright: © 2016 Karagoz, Korthaus & Augar. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial 3.0 Australia License, which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and AJIS are credited.

Language

eng

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