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Simplifying sensemaking: Concept, process, strengths, shortcomings, and ways forward for information systems in contemporary business environments

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posted on 2024-07-12, 22:26 authored by Morteza Namvar, Jacob L. Cybulski, Cynthia Su Chen Phang, Yaw Seng Ee, Kevin Tee Liang Tan
Sensemaking is a popular and useful organizational behaviour concept that is gaining visibility in the field of information systems. However, it remains relatively unknown compared to more established information systems concepts like technology acceptance and resistance. To enhance and propel greater use of sensemaking in information systems, this article offers a systematic explanation of sensemaking, specifically focusing on its concept, process, strengths, and shortcomings, as well as discussing ways forward for information systems in contemporary business environments.

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ISSN

1449-8618

Journal title

Australasian Journal of Information Systems

Volume

22

Article number

article no. 1654

Publisher

Deakin University, School of Information Systems

Copyright statement

Copyright © 2018 Namvar, Cybulski, Phang, Ee & Tan. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial 3.0 Australia License, which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and AJIS are credited.

Language

eng

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