Social capital, health and electronic community in public high-rise estates: an Australian case-study

The four years from 2001 to 2005 saw the roll out of an innovative social enterprise on one of Melbourne’s high rise public housing estates, Atherton Gardens. It provided residents with access to personal computers, computer training, an intranet, internet and email, as well as establishing a training room, open access computer lab, repairs workshop and a help desk service for computer users. This paper reports on a three year research project which was undertaken to assess the impact of this initiative and to analyse its effects, not only on residents’ access to and use of new forms of information and communication technologies, but also the less tangible effects of an electronic network on health, social capital and community well-being.