Together we can find telecommunication solutions for people with complex communication needs

People with complex communication needs are limited in their ability to speak and type. This makes it difficult for them to express their specific needs and to gain access to the telecommunications solutions currently available. This paper describes the development of the community-based Newell Network (www.newell.org.au), a Web 2.0 site centred on empowering individuals with complex communication needs, their carers and support organisations. The site enables users to add information on available telecommunication solutions and be directed to known applicable resources. Reflections on the project development, process undertaken and issues identified are discussed.