Hybrid working 2.0: Humanising the office. Turn flexible working into a competitive advantage

Our workplace needs are evolving. COVID-19 has changed work forever, having a profound impact on white-collar workers and medium to large employers. Many organisations have found themselves navigating a new work environment­ – one which has seen offices, in-person collaboration and meeting rooms replaced with video conferencing, virtual networks and online communication tools. Remote technology has allowed service delivery to continue with minimal disruption, but empty offices have huge cost implications and bring new challenges: those of sustained productivity, innovation and wellbeing. An expectation gap is emerging between workers and organisations. To adapt and thrive successfully, businesses must understand the current state of hybrid work, and how workforce needs are shifting as a result.