Psychosocial Recovery Coaching: Client outcomes and experiences

Centre for Social Impact (CSI) Swinburne researchers interviewed and surveyed NDIS participants receiving Psychosocial Recovery Coaching to explore their experiences and outcomes of this service for people with psychosocial disability. Overall, participants described positive experiences of Recovery Coaching, and improved outcomes in feeling valued and respected, meaning and purpose, understanding and using their NDIS funds, social support, and choice and control in daily life. Though people sometimes experienced barriers to outcomes, most participants reported that Recovery Coaching made a positive contribution to their outcomes and delivered what they had hoped for.