The Implementation of Enterprise Systems in Small Firms

This research explores how small businesses adopt and use enterprise systems, which are tools that help manage business operations. While these systems were once mainly used by large companies, cloud-based technologies have made them more accessible to smaller firms. Through a combination of academic studies, vendor reports, and small business case studies, the study reveals how small business owners often lead these efforts without external support. It highlights the benefits and challenges they face, offering insights to better support small firms and system vendors. These findings can help improve strategies and resources for digital adoption.