The public value of Gov 2.0: the case of Victorian Local Government, Australia

Dr. Khayri's doctoral studies focussed on the creation of Public Value through the government use of Social Media platforms (Gov 2.0). He developed a method of evaluating the return on investments by implementing these technologies in the public sector. His findings contribute to clarify the value of investing in these new technologies for both academic and public sector areas. This contribution provides a clear understanding of the value of Gov 2.0, value for whom, by whom and, how it is created and evaluated.